Shipping & Returns
Shipping Policy
We offer free expedited ground shipping via USPS to the lower 48 US states. Most customers will get their orders in 1 to 2 days. We ship every Monday, so we require that you're first order be in by Friday at 5pm central to make the next shipping date. Orders after 5pm central on a Friday are not guaranteed to be shipped the following Monday: if not they will be shipped the next Monday. After that, your monthly service will ship the closest Monday to your first order date on an ongoing basis.
Return & Exchange Policy
Didn’t love what you ordered? Our store is happy to offer partial or total refunds or issue store credit(s) within 5 days of your purchase date. Items are not eligible for a refund or exchange after the 5-day return period.
To initiate a return, please email returns@panbonita.com with your order number and a description of the issue, ideally with photographs if appropriate. Our team will respond back within one business day to try to make it right </p>